City of Marion Utility Billing

Business Hours

Monday through Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 2:00 pm

A locking drop box is located at the front of City Hall inside the double doors to your left. Cash payments are not to be placed in the drop box.  This drop box is for City of Marion Utility Billing customers ONLY and not for any other utility payments (i.e. water, gas or electric).



The Utility Billing Department is responsible for billing, collecting, and providing services for sewer, storm and sanitation.


Utility Payment Assistance

Ohio Heartland Community Action Commission may be able assist residents with their sewer and sanitation payment.  Call 740-383-2154 ext. 529 for additional details and information.

Pay Utility Bills by Credit Card or Bank Draft

City of Marion customers can now pay their utility bills by credit card draft or bank draft. Sign up for Bank draft by stopping in the office. Credit Card payments may be made over the phone and in the office, there is a $3.00 fee to process this payment.

Pay & View Utility Bills Online

Go Green with Paperless Billing or Pay your Utility Bill Online! City of Marion Utility Billing now offers paperless billing, as well as the abilty to pay your utility bill online. Click here to learn more!

Utility Billing Forms

Direct Payment Sign-Up Form - Form authorizing City of Marion to instruct customers financial instution to make payments from approved account.

Occupancy Registration Form - Required information for all new account set-ups.

Request for Change of Service - Form to request changes in service by a property owner for landlord/tenant billing purposes.

A Senior and Disabled Person Sanitation Discount Request Form is available from the Utility Billing Department. Call or stop in to request a copy of this form.

Miscellaneous Information

A Temporary Suspension of Sanitation Services Policy was introduced for service interruption of properties that are unoccupied for a minimum of three (3) consecutive calendar months.  A form requesting the suspension of service must be completed and submitted to the Utility Billing Department 30 days in advance. 

Click here to download the Temporary Suspension of Sanitation Services Form.  To view the full policy, click here.